FAQ

Find the most frequently asked questions below.
  • Yes. Our products are fermented; when kept at room temperature, they simply continue the fermentation process.

  • Yes, all of our products can be frozen for up to six months. To thaw, simply place them in the refrigerator overnight.

  • As long as they are properly stored in the refrigerator, they will remain good until the "best before" date.

  • Yes. This is a live, fermented product, and a bulging seal is a natural result of that process; it is perfectly safe to eat.

  • Yes. All of our products are vegan and gluten-free. Furthermore, everything produced in our facility is strictly vegan and gluten-free to prevent cross-contamination.

  • Yes, all of our products are GMO-free.

  • Yes, though we always recommend consulting with your doctor or midwife to ensure they are safe for your specific pregnancy.

  • Yes. We have established a direct-trade relationship with a cashew farm. For more details, please visit our Ingredients page.

  • If you open a product and find it has spoiled or is moldy, you may return it to the original store of purchase for a refund.

  • We ship exclusively on Mondays and Tuesdays. You will receive an email notification with a tracking number as soon as your order begins processing in our warehouse.